On-line access 24/7 so you can view reports and patient data anytime. Transparent systems ensure that you are in control. Pro Medical believes that through the use of transparent systems, you are in control. You should have the ability to access your patient data and reports at the click of a button twenty-four hours a day, seven days a week. With Pro Medical, you can. Through our proprietary software, known as “SMARTTCom”, you have the ability to view every aspect of your practice on-line. We feel that by giving you full authority and control over your account, we earn your trust and your confidence. We want our clients to have every assurance that their practices are firmly planted in a secure business partnership. Basic transparent business management services include: On-line patient account access On-line reporting, both current and historical Total accounts receivable management State-of-the-art billing software Complete billing and payment processing Charge scrubbing with SMARTTCom (a proprietary software system) to ensure accurate billing Daily electronic claim submission, reimbursement, and auditing "Line-item" posting and tracking of third-party fees versus payments Filing of primary, secondary, and tertiary insurance on behalf of your patients CRNA and SRNA billing Coding (certified coders on staff) Continuous updates of CPT and ICD-9 coding Customized statement and dunning messages to meet your needs Bank deposits made daily through your lockbox system Toll-free number for patient inquiries